It’s no secret that technology is shaping the future of how we do business and how we interact with customers. It seems like every 5 minutes there is a new version of the iPhone on the market, or a start-up claiming to have the next breakthrough product.To add further complexity, there are other less obvious trends, that when combined with improvements in technology, are shaping the landscape for the future. It can be difficult to keep up with what is relevant, and what is simply noise.For local government, there are a handful of trends that I believe are worth keeping an eye on, as they will ...
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